Strategy
Like product strategy, functional strategy (team, department, organization etc.) defines the highest-level of goals, what it means to achieve them and how they might be achieved. Strategy provides:
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Alignment. Everyone singing from the same hymn sheet.
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Clarity. Eliminate confusion.
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Focus. Signal, not the noise.
Adopt OKRs
Objectives and Key Results (OKRs) are a conventional terminology for a simple concept, that’s lightweight in use and adaptable to changing conditions.
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Objectives are your high-level, aspirational, one-liner goals.
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e.g., "Improve product quality"
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Key Results define what it means to achieve a particular objective.
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They’re children of Objectives.
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Objectives have a one:many relationship with Key Results. Contrary to orthodoxy, Mixed Management believes a key result can be defined as a metric OR can just be a task to be done.
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e.g., "Provide user instructions", "Reduce known bug count by 75% from 100".
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Adoption is simple:
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Author/revisit on a regular cadence e.g. schedule an annual/quarterly workshop, engaging interesting stakeholders.
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Track as tickets (
Objective,Projectfor key results) in a backlog. -
Create a status dashboard/query in your ticketing system to provide at-a-glance status checking. Make it accessible to interested stakeholders.
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Monitor progress on a regular cadence e.g., a monthly meeting centered around the status dashboard/query results and what’s changed over the month.